· Reception:

Reception receive register and allocate room to the guest at the time of there arrivel the important information about the guest like his name, address, nationality, passport no. purpose of stay, direction of stay etc, are record in the registration, the receptionist also manage the room key to the guest. he\she receive massage from the guest and inform to the guest reception maintain a close relationship with bellboy. House keeping , food production etc. reception ship will bellboy to carry guest luggage house keeping department for cleaning of guest room and placing guest amenities to the room and with kitchen or production department to order the food.